Help getting a second opinion
Not quite sure about your health-care provider's diagnosis or proposed treatment? Ask for the help of our ZorgConsulent advisers to arrange a second opinion. They will be happy to help you find the right health-care provider specialised in the same ares, whether you have ONVZ Free Choice or ONVZ Smart Choice. This enables you to choose a treatment you are comfortable with.
Have the ZorgConsulent call you at your convenience
You can leave a call-back request. You will then be called back within your preferred timeslot.
What is a second opinion?
Do you have questions about the diagnosis your GP, dentist, medical specialist or other health-care provider has discussed with you, or about the treatment they propose? You can ask another doctor for their opinion: a second opinion. That doctor only gives their opinion and does not take over the treatment. The basic health-care plan covers a second opinion if certain conditions are met.
A second opinion is meant to make sure you are as well informed as possible before you decide on treatment. It is important to first discuss your wish for a second opinion with your own health-care provider, because you will return to them after the second opinion.
What do you need to arrange a second opinion?
We only reimburse the cost of a second opinion if you have a referral for it from a doctor. This will often be your GP, but a referral can also be issued by your dentist or specialist.
"Sometimes it doesn't 'click' between you and your doctor. Or you may have doubts about the effectiveness of a treatment. This is when a second opinion can help."
