Cigna Healthcare
Cigna Healthcare plan
For more information about your health insurance from Cigna Healthcare, please visit the “My plan” section at cignahealthbenefits.com.
Claims
In most cases, the medical provider will send your bill directly to ONVZ. This means you do not have to pay the costs before they are claimed.
The medical provider will send invoices that are not directly processed by ONVZ to you. You can submit this invoice via your Cigna Health Benefits App or through the online claiming tool on your personal webpages. Claims will be processed in accordance with the Terms and Conditions of your Cigna policy.
Good to know
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If you have any queries or complaints in relation to your Cigna policy, please contact the Cigna Client Service Team. You can find the appropriate contact information here.
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If you need to update your phone number, bank account details, or your postal address, you can contact the Cigna Client Service Team.
Please advise the Cigna Client Service Team when something changes in your working situation, since your work situation impacts your health insurance plan.
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You can contact Cigna. You can find the appropriate contact information here. They can request a new Health Insurance Card.
