Welcome to your UnitedHealthcare Global plan in the Netherlands
When accessing care in the Netherlands your plan is underwritten and administered by ONVZ, UnitedHealthcare Global's chosen partner in this region. This page outlines all the important information you need to access care in the Netherlands through your ONVZ Basic health-care plan. Please read carefully and we recommend adding this page as a stored 'favourite' on your browser menu bar for future easy access.
Contact us
Inside the Netherlands
You can contact our Customer Services Team at:
• Call: +31 (0)30 639 63 63
• Email: uhcg@onvz.nl
Outside the Netherlands
You can contact your Client Services Teams at:
• Call: +44 (0)203 907 49 20
• Email: support@myuhcglobal.com
• Log into your myUHCGlobal app or portal
• For further information about UnitedHealthcare Global visit: uhcglobal.eu
Medical network
Inside the Netherlands
Use 'zorgzoeker' to search the medical network in the Netherlands (available in Dutch language only).
Outside the Netherlands
To search the medical network outside the Netherlands, please log into your myUHCGlobal app or portal and click on the 'Medical Network' tab.
Important information about your plan
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The following documents are important for you to read and understand to be able to easily navigate your healthcare plan and access care in the Netherlands. Click on the links below to view and/or download your documents.
• Accessing healthcare in the Netherlands
• Coverage summary 2025 (CS)
• Coverage summary 2024 (CS)
• Coverage summary 2023 (CS)
• General rules and regulations and coverage 2025 ONVZ
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For information on your cover outside the Netherlands please visit your myUHCGlobal app or portal.
Underwritten by UnitedHealthcare Global and administered by the Henner Group.
UnitedHealthcare Insurance dac trading as UnitedHealthcare Global is authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Registered in Ireland with registration number 601860. Registered Office: 70 Sir John Rogerson's Quay, Dublin 2, Ireland. UK Financial Services Register number 802734.
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Most of your cover in the Netherlands will be available on a cashless basis (Direct Settlement), however if you need to make a claim for out of pocket expenses in the Netherlands please log into your myUHCGlobal app or portal and view the 'Reimbursements' or 'e-claiming' tab and follow the steps on screen to submit your claim.
Please note: UnitedHealthcare Global members do not submit claims through the ONVZ app or portal!
